Delivery

As our customers are the reason why we have such a passion for what we do we ensure that all purchases are received as quick as possible with no fuss. All online orders will be processed within 24hrs of payment and dispatched on the next business day. All Metro Standard items are registered and shipped via Couriers Please.

  • Mertro Standard Postage – Flat Rate $9 AUD Courier Service
Orders will arrive within 1-14 business days from the time of posting depending on your location. This timeframe also excludes furniture. This price excludes insurance. For additional insurance please contact us at contact@cottonliving.com 

    Delivery time starts after your order has been despatched from our warehouse. The delivery time estimates do not include handling time.

    • Metro Express Postage – Flat Rate $19 AUD Express Courier Service
    Sydney Metro 2 Business day
    Canberra 2 Business day
    Melbourne 2 Business days
    Brisbane 1 Business days
    Adelaide 3 Business days
    Perth 4 Business days
    Hobart 4 Business days
    • Regional Postage – Express Courier Service refer to post codes for additional charges
      Orders will arrive within 1-7 business days from the time of posting depending on your location.
    • Western Australia Regional Postal Codes $19

      6033-6042

      6401-6405

      6361-6389

      6341-6349

      6343

      6045-6049

      6501-6506

      6392-6396

      6353-6359

      6437-6438

      6083-6084

      6556-6567

      6407-6419

      6397-6398

      6440

      6123-6126

      6043-6044

      6460-6484

      6420-6430

      6443

      6172-6176

      6240

      6487-6490

      6432-6433

      6447-6448

      6207-6239

      6243-6270

      6507-6527

      6436

      6450

      6241-6242

      6275

      6568-6575

      6442

      6452

      6271

      6280

      6603-6609

      6445-6446

      6535

      6302-6311

      6290

      6613-6620

      6484

      6642

      6390-6391

      6312

      6320-6324

      6528-6534

      6646

      6401-6405

      6319

      6326-6328

      6536-6537

      6770-6799

      6501-6506

      6321-6322

      6330-6333

      6612-6640

       

      6556-6567

      6350-6352

      6335-6638

      6431

       

       

      Queensland Regional Postal Codes $36

    • 4371-4377

      4474-4482

      4574

      4736-4739

      4819

      4381-4390

      4486-4498

      4694-4695

      4743-4746

      4823-4830

      4406-4422

      4518-4521

      4715

      4751

      4871

      4425-4426

      4552-4554

      4717-4718

      4799-4800

      4874-4876

      4467-4471

      4571

      4720

      4807

      4890

       

      • Big and bulky parcels $49.00
      • Over Size parcels $79.00
      • Furniture is excluded from these delivery times and prices and need to be quoted at time of purchase
      • For damages on delivered items contact must be made with us within 24 hours
      • Furniture has a 2-14 week lead time

      Damaged goods on Arrival for insured deliveries process

      You have up to 3 days from the time of receiving your insured goods to report damage. If you notice at the time of receiving the goods that they are damaged, please ensure you write the following on the delivery docket at the time of delivery "Package received damaged". Please also ensure this is co-signed by the carrier who delivered your goods.

      If you notice damage to your insured goods after the carrier has left, you have up to 3 days from the time of receiving your insured goods to report damage.

      If nobody is at the delivery address to accept the delivery, cover is provided for 24 hours after the carrier leaves the insured goods at the delivery address. If you notice damage to your insured goods, and provided you have collected the goods within the 24 hour period granted, you have up to 3 days from the time of collecting your insured goods to report damage.

      Notifications of loss or damage outside of the 3-day notification period affect our ability to settle this claim.