Information


At Cotton Living we are committed to providing the best customer experience possible. Our friendly and helpful customer service team are always available to assist you.

e-mail: contact@cottonliving.com

Telephone: 0755 361 242

 

Trading Hours

Sunday - Tuesday 9-4

Wednesday - Saturday 9-5

Address:

1 Lord St Kirra

Queensland, Australia 4225

 

Product Information and Disclaimer

As the majority of our products are handmade from natural materials it is expected that each piece will have variance in terms of colours, patterns and textures. It is to be expected that natural imperfections will occur and isnt a flaw bur something we embrace. 

Many of our timber products are constructed from Teak, Elm and Oak and are reclaimed or recycled. 

Teak is a deciduous hardwood tree from the highlands of Southeast Asia; it does not come from tropical rainforests. Teakwood has naturally a high oil content, which makes it both stable and resistant to rotting when exposed to climatic extremes. For centuries, this special quality has made teakwood the preferred choice for marine decking and construction and makes it the premium timber for outdoor furniture. 

Every piece of furniture has its own character and structure. Small inlays can be used to fill up minor existing imperfections and give the product a naturally aged look.

Teakwood is a natural material and fine cracks in the end grain of components, e.g. legs and tops, may appear due to changes in temperature and humidity and the consequent change in moisture content of the wood. Small fissures will open in the end grain, this is known as checking. This is normal, especially in heavier components and it will not affect the serviceability of your furniture. 

Teak furniture does not require any special maintenance routine or any additional protection apart from occasional cleaning. Left to age naturally outside, teak will gradually change from its original colour to a soft, silver-grey as the pigments in the surface layer of the wood begin to fade away. We recommend that you allow your teak furniture to weather naturally this way and simply clean thoroughly once or twice a year with Teak Cleaner to remove accumulated dirt. 

Under no circumstances should a power washer be used to clean your product. 

Treating with teak oil or other preservatives is not necessary; it will not extend the life of your furniture and is purely cosmetic. We do not recommend oiling your furniture. 

If you intend to store your furniture over the winter, we recommend that you do so in a watertight garden shed or garage. However, we advise that you do not move teak furniture from the garden straight into a heated indoor room for storage, as the sharp differences in temperature and humidity may cause the wood to split. 

Timber Disclaimers 

Product images are for illustration purposes only and may differ from the actual product.

Indoor products are only for indoor use.

Recycled Timber Products

Our recycled timber products are made from old houses and building materials.

Due to the nature of recycled timber the products will come with some natural imperfections. It is this type of timber that gives this furniture a unique and individual charm.

Sometimes cracks/splits may occur in recycled timber. This is a natural occurrence of this type of timber and is no way a fault. Timber will then be used to fill these cracks which will blend in with the appearance.

The colours on the timber will vary from piece to piece. You cannot request a certain colour as all pieces come in their own individual colour and finish and no two pieces will ever be the same.

This is part of the rustic recycled charm of this furniture. If you have any hesitations please avoid purchasing these products.

 New Oak/Elm Products

Our solid oak/elm products are sourced from Russia, America and Germany. They come from different climatic regions which are different to our climate (Australia is an extremely dry country).

Some of the tables could expand and contract and it is a natural occurrence of timber to split/crack. Even though these things can happen, they can be easily repaired to blend in with the looks of the table’s finishing. 

With solid timber we can never guarantee 100% that split/cracks will not occur. If you have any hesitations please avoid purchasing these products.

Rattan

Rattan is a natural fibruous material that is hand-woven and can have imperfections and inconsistencies. Sometimes rattan can have small splits, and these are not considered faults.

Rattan can be sensitive to delicate fabrics